With effect from 25 May 2018, the processing of your personal data is subject to Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation), the so-called GDPR. In this regard, we provide you with the following information on the processing and protection of your personal data.
I. Personal data controller
The controller of your personal data is
KAIA, spol. s.r.o.
Čs. legií 152/8, Moravská Ostrava, 702 00 Ostrava
Tel: +420 604 211 845
E-mail: recepce@foresthotels.cz
IČ: 15502996
DIČ: CZ15502996
Our web address is: https://beltinehotel.cz
(hereinafter referred to as the Administrator), which is the operator of the hotel Beltine forest hotel, Ostravice 0386, 739 14 Ostravice (hereinafter referred to as the Hotel).
II. What personal data do we process
The personal data we process about you, the scope of which varies depending on the type and scope of the services provided, include your:
name and surname, title
date of birth
citizenship
residence address
travel document number
visa number, if indicated in the travel document
duration of stay
purpose of stay in the Czech Republic
e-mail
telephone number
type, number and expiry date of payment card
license plate of the motor vehicle
recording from the camera system
other data, if necessary in connection with the provision of services by the Administrator.
We obtain personal data directly from you or from your accommodation intermediaries when concluding an accommodation reservation contract or accommodation contract and further during our contractual relationship. Providing your personal data is voluntary. If you decide not to provide us with your personal data, it will not be possible to conclude an accommodation reservation contract or accommodation contract.
No automated decision-making takes place when processing your personal data.
To ensure the security and confidentiality of your personal data, which is extremely important to us, we use technical and organizational measures, in particular to protect against unauthorized access to personal data and its misuse, including ensuring the security of our IT systems. We regularly evaluate and update all measures.
III. Purpose of processing and legal basis for processing personal data
We process your personal data for the purposes of:
providing services on the basis of a concluded accommodation reservation contract or a contract for accommodation in a Hotel, i.e. in particular for the purposes of concluding a contract, managing our contractual relationship and communicating with you.
The legal basis that allows us to process your personal data in this case is that the processing of your personal data is necessary for the purposes of concluding or fulfilling a contract with you.
fulfilling our legal obligations, i.e. in particular for the purposes of maintaining a house register and reporting the accommodation of a foreigner within the meaning of the legal regulations governing the stay of foreigners in the territory of the Czech Republic.
The legal basis that allows us to process your personal data in this case is given by the fact that the processing of your personal data is necessary for the fulfillment of a legal obligation that applies to us as a personal data controller.
the protection of our legitimate interests, i.e. in particular for the purposes of assessing, exercising and enforcing our legal claims, protecting the rights, property or safety of us, our clients or other persons.
The legal basis that allows us to process your personal data in this case is given by the fact that the processing of your personal data is necessary for the purposes of our legitimate interests as a personal data controller.
marketing and sending marketing communications and commercial offers that we believe may be of interest to you in order to improve our services if you have given us your consent to direct marketing.
The legal basis that allows us to process your personal data in this case is that you have granted us your consent, which can be revoked at any time, to process your personal data for this purpose.
IV. Recipients to whom we may provide your personal data
To ensure the proper functioning of the Hotel, when providing services and fulfilling our contractual obligations, we use professional and specialized services of other entities, such as providers of gastronomic services, IT services, accountants, auditors and other entities that provide us with their services. If these entities process your personal data provided to them by the Administrator, they have the status of processors of personal data and process them only within our instructions and cannot use them otherwise. We carefully select each such entity and conclude a personal data processing agreement with each of them, in which such entity, as a processor, has strict obligations to protect and secure personal data.
V. Period for which we will process your personal data
We will only store your personal data for as long as one of the above-mentioned processing purposes lasts, i.e. in particular for the duration of the contract and for the duration of your consent to the processing of personal data. After the termination of your contract or after the withdrawal of your consent, we will only store your personal data for a period of
V. Period for which we will process your personal data
We will only store your personal data for as long as any of the above-mentioned processing purposes last, i.e. in particular for the duration of the contract and for the duration of your consent to the processing of personal data. Following the termination of your contract or the withdrawal of your consent, we will only store your personal data for the period and under the conditions required by law in accordance with general limitation, archiving and destruction periods.
VI. Your rights related to the processing of your personal data
In connection with the processing of your personal data, you have:
the right to concise, clear, transparent and intelligible information about how we handle your personal data and what your rights are related to the processing of your personal data (this document also serves this purpose)
the right to access your personal data, including the right to obtain confirmation as to whether or not we are processing your personal data and the right to request information about what personal data we are processing
the right to rectify inaccurate and incomplete personal data
the right to have your personal data erased (“right to be forgotten”) if:
– your personal data are no longer necessary for the purposes for which they were collected or processed;
– you have withdrawn your consent to the processing of your personal data;
– you have objected to the processing of your personal data and our legitimate interest in further processing of your personal data does not prevail in this case or you have objected to the processing of your personal data for direct marketing purposes;
– your personal data has been processed unlawfully;
– your personal data must be erased in accordance with legal regulations.
the right to restrict the processing of your personal data if:
– you dispute the accuracy of your personal data, for a period of time until we verify their accuracy;
– the processing of your personal data is unlawful and instead of erasing your personal data, you only request the restriction of their use;
– we no longer need your personal data, but you require them for the exercise of your legal claims;
– you have objected to the processing of your personal data, for a period of time until we verify whether our legitimate interests override your interests.
the right to data portability, including your right to obtain your personal data and your right to decide on their transfer to another service provider
(to another personal data controller)
the right to object to the processing of your personal data if we process them for the purposes of protecting our legitimate interests or for direct marketing purposes
the right to file a complaint with the supervisory authority, which is the Office for Personal Data Protection, Pplk. Sochora 27, 170 00 Prague 7; www.uoou.czIf you have questions or comments about the processing of your personal data or want to exercise your rights specified in point VI., you can do so in writing at the address of the Controller, i.e. KAIA, spol. s.r.o., Čs. legií 152/8, Moravská Ostrava, 702 00 Ostrava or electronically at the e-mail address: recepce@foresthotels.cz